Welcome to Spice Ace

Information

Our Customer Guarantee

We are 100% committed to customer satisfaction. Your happiness with our spices is the utmost importance to us. If for any reason you are not satisfied with your purchase from us, you may return the product within 30 days of purchase for a refund, exchange or store credit. Please contact us at info@spiceace.com or call us at 415-885-3038 with any questions.

Shipping Information

Domestic Shipping: We ship via USPS priority mail using flat rate shipping and "whatever fits in the box ships in a box". Orders ship out by the next post office business day when the store is open and generally takes 2-4 business days to arrive. Use the estimate shipping box on your cart page to get a quote for shipping.

International Shipping: If you would like to ship outside of the USA, please e-mail us at info@spiceace.com or call us at 415-885-3038. We ship USPS Priority Mail internationally.

Culinary Professionals

Professional Chefs, Restaurateurs, Caterers and Bartenders can receive a 10% discount on our retail jars and special discount bulk pricing on 1, 5 and 10 lbs of all of our spices, herbs, blends, salts, chiles and peppers. We package the bulk orders in mylar bags. For quotes and more information, please contact us at info@spiceace.com or call us at 415-885-3038.

Lifetime of Spices

Most ground spices and herbs are best used within 12 months to ensure the freshest taste and aroma and should be stored in a cool, dry and dark place. We grind our whole spices in small batches so they are as fresh as possible. It is best to buy in smaller quantities and restock more frequently as needed. Whole spices, seeds, peppers and salt blends retain their taste longer. You can buy whole and grind them yourself at home for the best freshness. Note that spices, herbs, blends, chiles, peppers, sugars and extracts do not spoil over time but rather simply loose the potency of their taste and aroma.

Storage of Spices

Spices, herbs, blends, chiles, peppers, salts, sugars and extracts should be stored in a cool, dark and dry place in glass containers.

Corporate Gifts, Party Favors, Wedding Favors

For orders of 10 or more of the same spice jar, as a complementary service, we will customize the front of the label and include a personal message, company name, special event name, couple name, family name or phrase on the spice label. Contact us at 415.885.3038 or info@spiceace.com for more information.